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Strategy Mapping for Learning Organizations: Building Agility into Your Balanced Scorecard By Phil Jones
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- Sales Rank: #2060152 in Books
- Published on: 2016-03-22
- Original language: English
- Number of items: 1
- Dimensions: 9.60" h x 1.00" w x 6.90" l, 1.95 pounds
- Binding: Hardcover
- 338 pages
Review
'...the work of Phil Jones makes a unique contribution to the field of performance management. Using the BSC/Strategy methodologies as his point of departure, Phil describes their use in practice from the perspective of a facilitator. He asks the simple question, 'What happened here?' Why did an executive team come to the conclusion that they did not agree upon the strategy? Why did it happen in this meeting instead of the hundreds of other meetings where these people worked together? They used a Strategy Map. How did this influence the 'quality of conversation'? This book is a 'drivers manual' for anyone who is implementing a Balanced Scorecard performance management system. Whether you drive on the left or the right it is required reading.' David Norton, co-author of The Balanced Scorecard
About the Author
Phil Jones has helped organizations improve how they manage strategy and performance in the UK, Europe, US and Far East, including organizations in sectors as diverse as Banking, Charities, Manufacturing, Local Government, Utilities, Social Care, Retail, Health, Defence and Professional Services. They have ranged from start-ups to multi-national listed organizations. Phil is a consultant, author and speaker on strategy, performance and behaviour in organisations. He worked for Norton & Kaplan (authors of the original balanced scorecard books) for over four years and now runs his own research based consultancy, Excitant Ltd.
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